1. Information We Collect

Information you provide

Depending on the features you use, we may collect:

• Your name, email address, and account information.
• Optional profile information and preferences.
• Church, organization, or ministry team affiliation.
• Access code request details.
• Emotional check-ins and self-reported capacity information.
• Journal entries, reflections, and other content you enter.
• Requests for support.
• Accountability partner contact information you choose to provide.
• Information you send when requesting assistance.

Information collected automatically

We may collect device and technical information needed to operate and improve the service, including:

• Device type and operating system.
• App usage and performance information.
• Crash reports and diagnostic information.
• Push notification tokens.

The Revival Room does not provide clinical recordkeeping. Please avoid entering information about other people that you do not have permission to share.

2. How We Use Information

We use information to:

• Create and authenticate accounts.
• Provide check-ins, journaling, reflections, and other app features.
• Help users recognize personal emotional patterns.
• Produce combined team trends for participating organizations.
• Deliver reminders and notifications according to applicable settings.
• Send user-initiated support requests.
• Notify a designated accountability partner when applicable low-score alert conditions are met.
• Respond to support requests and improve app reliability.
• Protect the service and meet legal obligations.

We do not sell or rent your personal information.

3. Journal Privacy

Your journal entries are private to you. Church leaders, team leaders, other members, and the app’s creators cannot read your journal entries.

Journal entries are not included in combined team trends, requests for support, or accountability notifications.

4. Church and Organization Access

Joining a church or organization does not give its leaders access to your private journal entries or individual check-in answers or scores.

Team leaders can view combined trends across their teams. These views do not display individual names alongside check-in answers or scores.

Team leaders may also receive a request for support when you choose to send one. A request lets the leader know that you would like support; it does not disclose your journal entries, check-in answers, or individual scores.

A support request is separate from the combined team trend information shown to leaders.

5. Accountability Partners and Low-Score Alerts

You may choose to link an accountability partner for additional support.

When an accountability partner is linked, the app may notify that person when your check-in scores meet the app’s low-score alert conditions. These notifications indicate that support may be helpful. They do not include journal entries.

Without a designated accountability partner, automatic low-score alerts are not sent to another person. This applies to both individual users and users connected to a church or organization.

Joining an organization does not automatically make your team leader your accountability partner. A leader receives accountability notifications only if you separately designate that person as your accountability partner.

Once a recipient receives a notification or support request, their handling of that information is outside the app’s direct control.

6. Service Providers and Other Disclosures

We use service providers to operate the application, including providers supporting hosting, data storage, authentication, diagnostics, and notification delivery.

These providers may process information necessary to deliver their services. Processing information to operate the app is distinct from making your private content visible to church or team leaders.

We may also disclose information when required by applicable law or legal process, or when necessary to protect users, our rights, or the security of the service.

7. Data Security

We use safeguards designed to protect information, including:

• Encryption at rest and in transit.
• Role-based access controls.
• Row-level security policies.
• Restricted administrative access.

No electronic system can guarantee complete security. Please protect your account credentials and use care when accessing the app on a shared device.

8. Your Choices

You control the information you choose to enter and share through the app’s available features.

You may:

• Update your account information and preferences.
• Choose whether to connect with an organization.
• Choose whether to designate an accountability partner.
• Choose whether to request support from a team leader.
• Manage available sharing and notification settings.
• Disable push notifications through your device settings.
• Delete your account and associated data through the app.

For assistance with privacy choices or deletion, contact revival@assurgenthealing.com.

9. Data Retention and Deletion

We retain information as needed to provide the service and for applicable security, operational, and legal purposes.

You may delete your account and associated data at any time using the app’s deletion feature. Deletion may not immediately remove information from backup systems. Limited information may need to be retained where required by law or necessary for security or resolving disputes.

Deleting an account cannot retract a notification or support request that has already been delivered to another person.

10. Children’s Privacy

The Revival Room is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information, contact revival@assurgenthealing.com so we can review and address the matter.

11. International Processing

Information may be stored and processed in the United States or other locations where our service providers operate. Privacy protections may differ from those in your location.

12. Wellness and Support Limitations

Check-ins, team trends, support requests, and accountability alerts are wellness features. They do not constitute diagnosis, clinical monitoring, or emergency response.

The app is not continuously monitored by a clinician. Sending a support request or generating an accountability alert does not guarantee that someone will see it or respond within a particular time.

If you need urgent assistance, contact appropriate local emergency services directly.

13. Changes to This Policy

We may update this Privacy Policy as the application or our practices change. We will update the date at the top of this page and provide additional notice when appropriate.

14. Contact Us